Franklin American Mortgage and Citizens Bank Are Better Together
We look forward to continuing to provide our customers and partners with the same unparalleled customer service that you expect as we move into this new chapter for our company. Joining Citizens Bank will allow us to further enhance our platforms with new products and services, while staying focused on serving our clients’ needs and delivering results.
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As we are excited about this transition, we know you have a lot of questions. Below we laid out some of the most frequently asked questions to make this a better transition for you. You’ll notice there are a couple of different sections. Choose the drop down that best fits your current mortgage situation.
We're looking forward to our bright new future, and as always, we're thankful that you'll be a part of it!